Jili Games Terms and Conditions — Full transparency with complete information

These Terms and Conditions jili games (jiligames.casino) and all of its users. These Terms and Conditions apply to jili games' website, mobile app, and all other digital platforms.

jili games An internationally licensed online gaming operator. We offer casino games, Sports Betting, and a range of other gaming services. These Terms & Conditions may be updated from time to time, and continued use of the platform after any changes constitutes acceptance of the revised terms.

Jili games reserves the right to modify or amend any part of these Terms and Conditions at any time, based on user requests, complaints, or appeals. Any revised terms take effect immediately upon publication.

jili gamesTo create an account at -, the following conditions must be met:

• You must be at least 18 years old at the time of registration. Valid documentation may be required to verify your age.
• Each person may register only one account. If multiple accounts are found under the same identity, all accounts will be closed and any held funds may be confiscated.
• All information provided at registration must be accurate and truthful. Submitting false information will be considered a violation of these Terms & Conditions.
• It is the user's responsibility to keep their account password and login credentials completely confidential.
• Allowing anyone else to access your account, or managing an account on behalf of another person, is strictly prohibited.

As part of the KYC (Know Your Customer) verification process, you may be asked to provide a photo of your national ID or passport, proof of address, and proof of payment method. Withdrawals will be restricted until verification is complete.

jili gamesThe following rules apply to deposits and withdrawals at -:

• The minimum deposit amount varies by payment method. Please check the Cashier page for the latest limits.
• Withdrawals may be required to be processed via the same payment method used for the original deposit.
• Mobile banking withdrawals (bKash, Nagad, Rocket) are typically processed within 15 minutes to 2 hours.
• Bank transfers may take 1–3 business days to process.
• jili games does not charge any deposit fees, though your payment provider may apply their own charges.
• For suspicious transactions, additional verification information may be requested and processing may be delayed.

For detailed information regarding financial transactions, please visit our Financial Transactions View the page.

jili gamesThe following general terms apply to all bonuses and promotional offers at -. Each individual offer may also have its own additional terms.

• Wagering Requirements: A specified amount must be wagered before any bonus funds can be withdrawn. The wagering requirement is stated in each bonus's details.
• Bonus validity period: All bonuses have a set expiry period. Once expired, any unused bonus funds and bonus winnings will be forfeited.
• Game Contribution: Not all games contribute equally toward bonus wagering requirements. Typically, slots contribute 100%, Live Casino games contribute 10–20%, and Sports Betting rates may vary.
• Maximum bet limit: A maximum bet limit may apply while a bonus is active. Exceeding this limit may result in the bonus being forfeited.
• Fraudulent bonus abuse: Misusing bonuses, claiming bonuses across multiple accounts, or exploiting system vulnerabilities are all violations of these Terms & Conditions.

To learn more about bonuses and promotions, visit our Bonus View the page.

jili gamesAll games at - are operated using third-party certified Random Number Generators (RNG), ensuring that every outcome is entirely random and not predetermined.

• No individual or system can artificially influence the outcome of any game.
• If an incorrect payout is displayed due to a technical error, jili games reserves the right to correct the amount.
• If a game disconnects mid-session, the wager placed is saved, and the game resumes once the connection is restored.
• Once a bet is confirmed in Sports Betting, it generally cannot be cancelled — unless a "Cash Out" option is available.

The following activities jili gamesAre strictly prohibited at - and will be considered a violation of the terms and conditions:

• Creating or operating more than one account under the same identity.
• Creating an account using a false identity or impersonating another person.
• Bonus abuse — claiming the same bonus across multiple accounts or exploiting system vulnerabilities.
• Playing games using software, bots, or any other automated methods.
• Using the platform for potential money laundering purposes.
• Harassment, threats, or abusive behavior toward other players or staff.
• Any attempt to gain unauthorized access to jili games' systems or network.

Involvement in any of the activities listed above will result in immediate account closure, and any funds held may be forfeited. In serious cases, legal action may be taken.

Users may request to close their account at any time. jili games Accounts may be closed or suspended for the following reasons:

• Suspected or confirmed breach of the Terms and Conditions.
• Failure to complete KYC verification or provision of false information.
• As part of a requested self-exclusion.
• Accounts inactive for an extended period (36 months).
• In accordance with regulatory authority guidelines.

Upon account closure, any legitimately held funds will be returned; however, separate rules apply to bonus-related balances. To recover your account, please contact our support team.

jili games Takes responsible gaming very seriously. We believe gaming should be for entertainment purposes only. The following tools are available to all users:

• Deposit limits: Set a maximum daily, weekly, or monthly deposit limit.
• Session limits: Set a time limit on how long you play in a single session.
• Take-a-Break option: Gaming breaks of 24 hours up to 30 days are available.
• Self-Exclusion: You may apply for permanent or long-term self-exclusion. Once exclusion is active, the account cannot be recovered.

jili gamesInformation provided during registration at - is used for the following purposes:

• Account verification and management.
• Payment processing and fraud prevention.
• Fulfilling applicable legal obligations.
• Delivering a personalized gaming experience.

Your personal information will never be sold to third parties. In cases of legal obligation, limited information may be shared with regulatory authorities. For more details, please see our Privacy Policy View the page.

If you have a complaint or dispute, it can be resolved by following the steps below:

• Step One: Contact the support team via live chat or email.
• Step Two: If the support team is unable to resolve your issue, you may escalate it to the manager level.
• Step Three: If both parties cannot reach an agreement, either party may apply to jili games' licensing authority for mediation.

When submitting a complaint, including your account number, the date of the incident, and a detailed description will help ensure a faster resolution. jili games Every valid complaint is taken seriously and given due consideration.

jili games Reserves the right to modify these terms and conditions at any time. Users will be notified of significant changes via email or an on-platform notification.

Any changes to these Terms & Conditions take effect on the date they are published. Continuing to use the platform after changes have been made constitutes acceptance of the updated terms. If you do not agree to the new terms, you may request that your account be closed.